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The customer is not meant to be the one coming up with a vision for your product. They're there to share their feelings, concerns, and frustrations. It's the responsibility of the product builder to synthesize what they've heard and envision the
future.
Julia DeWahl
When Developing Product Features, Listen to Customer Concerns & Frustrations
20VC: Biggest Lessons From Scaling Opendoor's Scaling Journey, How To Implement Systems for Growth & The Right Way To Structure Customer Discovery Processes with Julia DeWahl, Angel Investor
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